Annual Telephone Support Agreement for computerized time and attendance systems from Jantek, Time America, and Lathem.

Annual Telephone Support $395.00

Availability: Available Immediately
Product Code: SUPPORT01

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Description

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Unlimited Annual Telephone Support Agreement

Don't guess, call us for answers!!

Instead of wasting valuable time trying to figure out "WHY", call us and get the solution....NOW! Having unlimited telephone support for your computerized time and attendance system can help prevent the loss of critical data, costly errors resulting in overpayment, and the time involved to correct those errors. TEK Time Systems offers full, unlimited telephone support for Jantek, Time America, & Lathem computerized time and attendance software based systems. This annual support agreement also provides piece of mind when it comes to operating, managing and maintaining these complex systems. Support is provided during normal business hours, Monday - Friday only.

Features :

Jantek, Lathem and Time America Annual Telephone Support Agreement
Extended Software Support Your annual telephone support agreement provides your trained and qualified staff with unlimited telephone technical support, during normal support hours, for one year from the date of purchase of the support agreement.
Online technical support is provided via GoToMeeting when the support technician is unable to resolve the issue by phone.
On site support calls for local clients are available, when needed. On site calls are not covered under the telehone support agreement and are billable.
Extended Software Updates Customers who have purchased the extended telephone support agreement will receive new software releases, updates and enhancements to their existing software, if requested, at a discounted rate.
Customers who have not purchased the extended telephone support agreement may purchase updates separately (installation charges may apply).

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